- PSPPOL403A - Give and receive policy information
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPPOL403A Mapping and Delivery Guide
Give and receive policy information
Version 1.0
Issue Date: May 2024
| Qualification | - |
Unit of Competency | PSPPOL403A - Give and receive policy information |
|---|---|---|---|
| Description | This unit covers the provision of routine information on operational policy in an organisation. It includes assisting with the development of policy guidelines, responding to routine policy enquiries, receiving policy feedback and contributing suggestions based on that feedback. In practice, giving and receiving organisation policy may overlap with other generalist and specialist work activities such as applying government processes, providing client services, gathering and analysing information, providing input to change etc.This is a new unit of competency, added to the Policy Competency field of the Training Package in 2004. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | Not applicable. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
| Prerequisites/co-requisites | Not applicable. | ||
| Competency Field | Policy | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
|---|---|---|---|---|---|---|---|---|
| Elements of Competency | Performance Criteria | |||||||
| Element: Assist with the development of policy guidelines for the organisation |
| |||||||
| Element: Respond to routine policy enquiries |
| |||||||
| Element: Gather and analyse policy feedback |
| |||||||
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. | |
Units to be assessed together | Pre-requisite unitsthat must be achieved prior to this unit:Nil Co-requisite unitsthat must be assessed with this unit:Nil Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to: PSPGOV402B Deliver and monitor service to clients PSPGOV405B Provide input to change processes PSPGOV406B Gather and analyse information PSPGOV408A Value diversity PSPGOV422A Apply government processes |
Overview of evidence requirements | In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms: the knowledge requirements of this unit the skill requirements of this unit application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework) policy information given and received in a range of (3 or more) contexts (or occasions, over time) |
Resources required to carry out assessment | These resources include: public sector policy and legislation public sector standards, procedures and protocols guidelines and protocols for developing policy guidelines |
Where and how to assess evidence | Valid assessment of this unit requires: a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when giving and receiving organisation policy, including coping with difficulties, irregularities and breakdowns in routine policy information given and received in a range of (3 or more) contexts (or occasions, over time) Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as: people with disabilities people from culturally and linguistically diverse backgrounds Aboriginal and Torres Strait Islander people women young people older people people in rural and remote locations Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of: case studies portfolios projects questioning scenarios authenticated evidence from the workplace and/or training courses methods |
For consistency of assessment | Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. |
Skill requirements Look for evidence that confirms skills in: reading complex and formal documents such as policy and legislation and providing information on their application researching and providing information preparing written reports requiring accuracy of expression and language and structures suited to the intended audience working with legislation drafters and legal advisers writing guidelines in plain English working as a member of a team to consult on and prepare policy guidelines adjusting communication to suit different audiences responding to diversity, including gender and disability gathering and analysing policy feedback accessing policies and legislation electronically or in hard copy identifying and addressing the environmental and occupational health and safety implications of policy/s being implemented |
Knowledge requirements Look for evidence that confirms knowledge and understanding of: practices and procedures for developing policy guidelines policy feedback mechanisms current organisation policies whole of government policies and international policy obligations that impact on organisation policy organisation and government procedures and protocols public sector code/s of ethics and code/s of conduct equal employment opportunity, equity and diversity principles environmental and occupational health and safety implications of policy/s being implemented |
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here. | |
Organisation policy may include | any aspect of an organisation's business, such as policies relating to: core business client services business structure human resources administration financial management work practices training information technology technical/professional requirements |
Policy guidelines may include | advice on: interpretation of policy intent application of principles-based policy policy implementation processes and procedures |
Consultations may be with | policy developer legal advisers (as policy is increasingly expressed in legislation rather than administrative directions) legislation drafters management end users |
Diversity may include | age cultural background educational level ethnicity expertise family responsibilities gender interests interpersonal approach language life experience marital status personality physical ability political orientation religious belief sexual orientation socio-economic background thinking/learning styles work experience working styles |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Existing procedures impacted by the policy are researched and analysed for consistency with the policy | |||
| Intended audience/s for policy guidelines is researched and the required structure, language style and format are confirmed in accordance with organisational requirements | |||
| Consultation is undertaken to obtain information on the requirements of policy guidelines | |||
| Guidelines are written under direction in accordance with organisational requirements | |||
| Guidelines are developed that address the requirements of workplace diversity and meet requirements for language, style and format | |||
| Policy implications and requirements are confirmed in accordance with organisational procedures | |||
| Routine information and advice on the application of relevant acts, regulations, procedures, codes of practice, standards and guidelines are provided in accordance with policy guidelines | |||
| When documentation is provided it supports the information and advice given | |||
| Intended use and consequences are considered when providing advice on organisational policy, and advice is communicated in a manner that addresses the requirements of users | |||
| Non-routine policy enquiries are referred for advice in accordance with organisational policy and procedures | |||
| Policy feedback is gathered on implementation issues, and analysed and reported in accordance with organisational procedures | |||
| Information relating to the intended and actual outcomes of organisation policy is gathered during and following policy implementation, and analysed and reported in accordance with organisational procedures | |||
| Suggestions related to continuous improvement, termination or succession of organisation policy are based on policy feedback and are contributed in accordance with organisational requirements |
Forms
Assessment Cover Sheet
PSPPOL403A - Give and receive policy information
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PSPPOL403A - Give and receive policy information
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: